skip to main content

Karpen Steel Custom Doors and Frames

Phone (828) 645-4821
Fax (800) 851-2131
Find us on Facebook See our work on Pinterest Follow us on LinkedIn

About Us

Team Karpen Steel

Rachel S. Smith, President

Rachel S. Smith is President of Karpen Steel, starting with the company in 1986 in customer service. Besides handling the financial end of the company, she is directly responsible for the customer service team function. Rachel is passionate about providing superior customer service and shipping product made right on time with safe working conditions for all of the employees.  email Rachel


Eric Henken, VP of Operations

Eric Henken is Karpen Steel’s Vice President of Operations.  Eric’s main responsibility is overseeing manufacturing, ensuring product is made to Karpen Steel’s stringent quality measures.  Eric came to Karpen in 2003, bringing with him over 25 years of experience in the Door & Hardware Industry.  Originally from Long Island, NY, Eric moved to western NC to be closer to family and enjoy the Blue Ridge Mountains. email Eric


Dana Smith, Engineering & IT

Dana Smith has been responsible for changing the behind-the-scenes computer programs that handle customer orders, engineering the orders, and bringing the technology onto the manufacturing floor. Under Dana's leadership,  much more of the work is now done in the customer service and engineering department so that the shop spends less time laying out orders and hand adjusting pieces to fit together.  email Dana

cleardot.gif

Todd Bechle, Customer Service

Todd Bechle came to Karpen Steel in 2009 from Sheboygan, Wisconsin.  Todd began his career in the door and hardware industry working on the distributor side over 15 years ago.  When not at Karpen, Todd spends time with his family gardening, exploring hiking trails, and fishing in Western North Carolina.   email Todd


Audrey Deal, Customer Service

Audrey Deal came to Karpen Steel in May, 2012, after graduating from Warren Wilson College.  While at Warren Wilson, Audrey worked on the Locksmith Crew.  Originally from Taylorsville, NC (near Hickory), Audrey has settled comfortably into the Asheville area, enjoying both the culture and outdoor activities of WNC.  email Audrey


Larry Doan, Customer Service

Larry Doan began his career with Karpen Steel in 1988 in the Shipping department.  In 1999, Larry moved to Customer Service.  Originally from Western North Carolina, Larry attended the University of Tennessee after high school.  In addition to being an alumnus, Larry is a fan, particularly enjoying UT football.  In his free time, Larry plays golf and enjoys spending time with his wife and daughter.    email Larry


Bruce Clark, Engineering

Bruce joined the Karpen Steel Engineering team in March, 2013.  In his professional and personal life, Bruce has worked with 2-d and 3-d CAD for over 20 years. email Bruce


Bob Harris, Engineering

Bob Harris joined the Karpen Steel Engineering team in 2006, bringing with him over 30 years' experience in manufacturing.  Bob has worked as Master Tool & Die Maker, designed automated assembly systems, and served as a Tool Room supervisor.  email Bob


Jeff Schandevel, Engineering

Jeff Schandevel was hired by Morris Karpen in 1985, after graduating from  Western Carolina University.  Jeff has worn many hats at Karpen Steel over the years, helping out wherever needed as Karpen grew.  Since the mid-90’s, Jeff has been in the Engineering department.  Jeff actively volunteers in his community.  Jeff enjoys spending time with his family, golfing, cooking, and being outdoors in the beautiful mountains of Western North Carolina.   email Jeff


Rhonda Herron, Accounting/Bookkeeper

Rhonda Herron began working at Karpen Steel in 1989 when her youngest child started kindergarten. Rhonda started at Karpen, as our data entry clerk, entering all orders into the computer for the customer service team. Later, Rhonda moved into accounting, and the customer service team began entering orders into the computer. Rhonda is also a semi-professional photographer. In her free time, Rhonda enjoys crocheting and spending time with her family.  email Rhonda


Back to Top
181 Reems Creek Rd., Weaverville, NC 28787
(828) 645-4821 • (800) 851-2131 fax
(828) 645-3230 fax outside USA
karpensteel@karpensteel.com
Karpen Steel Custom Doors and Frames
All material © Karpen Steel 2014